--- title: Flooring The Consumer Blog | Customer Experience | Christine B. Whittemore (6) description: Inbound marketer & Certified HubSpot Silver Partner. Loves to help companies get found online. (6) --- [![Simple Marketing Now](https://www.simplemarketingnow.com/hs-fs/file-2223845170-png/Simple_Dec2014/logo/simple-marketing-now-logo.png?width=180&height=83&name=simple-marketing-now-logo.png "Simple Marketing Now")](https://www.SimpleMarketingNow.com) - [Services](https://www.simplemarketingnow.com/services) - [Services](https://www.simplemarketingnow.com/services) - [>> Strategy & Direction](https://www.simplemarketingnow.com/services/strategy) - [>> Systems & Tools](https://www.simplemarketingnow.com/systems-tools-infrastructure) - [>> Execution, Content & Programs](https://www.simplemarketingnow.com/execution-content-programs) - [Case Studies](https://www.simplemarketingnow.com/case_studies) - [Case Studies](https://www.simplemarketingnow.com/case_studies) - [Website Redesign](https://www.simplemarketingnow.com/case_studies/website-redesign) - [Complete Redesign on HubSpot](https://www.simplemarketingnow.com/case_studies/website-redesign/complete-overhaul) - [Business Blogging](https://www.simplemarketingnow.com/blog) - [Blog](https://www.simplemarketingnow.com/content-talks-business-blog) - [Content Talks Business](https://www.simplemarketingnow.com/content-talks-business-blog) - [Flooring the Consumer](https://www.simplemarketingnow.com/blog/flooring-the-consumer) - [Social Flooring Index](https://www.simplemarketingnow.com/blog/social-flooring-index-blog) - [About](https://www.simplemarketingnow.com/about) - [About Us](https://www.simplemarketingnow.com/about) - [Meet the Simplifier](https://www.simplemarketingnow.com/about_us/christine_b_whittemore) - [Testimonials](https://www.simplemarketingnow.com/about_us/testimonials) - [News](https://www.simplemarketingnow.com/news) - [Resource Library](https://www.simplemarketingnow.com/resources) - [Customer Experience Articles](https://www.simplemarketingnow.com/About_Us/Christine_B_Whittemore/customer-experience-articles) - [Contact](https://www.simplemarketingnow.com/contact-us) - [Contact Us](https://www.simplemarketingnow.com/contact-us) - [Subscribe to Newsletter](https://offers.simplemarketingnow.com/join-our-monthly-enewsletter-list) # Flooring The Consumer Focusing on the Consumer Experience Online & Offline Select Category B2B Social Media brand marketing customer experience customer loyalty Digital Marketing email marketing FCW flooring blogs flooring industry This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. [![](https://www.simplemarketingnow.com/hs-fs/file-17372215-jpg/images/ikea-retail-experience.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/132820/how-ikea-creates-an-apple-like-retail-experience) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) [customer loyalty](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-loyalty) 2 Min Read ### [How IKEA Creates an Apple-Like Retail Experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/132820/how-ikea-creates-an-apple-like-retail-experience) In his book The Apple Experience: Secrets to Building Insanely Great Customer Loyalty, Carmine Gallo refers ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore August 13, 2012 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![](https://www.simplemarketingnow.com/hs-fs/file-17384037-jpg/images/simple-basics.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/132454/simple-marketing-at-retail-and-getting-back-to-basics) [B2B Social Media](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/b2b-social-media) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) 2 Min Read ### [Simple Marketing at Retail and Getting Back to Basics](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/132454/simple-marketing-at-retail-and-getting-back-to-basics) What retail examples have you come across where businesses deliberately try, not to obsure, but rather to ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore August 6, 2012 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![](https://www.simplemarketingnow.com/hs-fs/file-17354002-jpg/images/coffee-break-game-changers-2012.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/131837/SAP-Radio-Coffee-Break-with-Retail-Experience-Game-Changers) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) 3 Min Read ### [SAP Radio: Coffee Break with Retail Experience Game-Changers](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/131837/SAP-Radio-Coffee-Break-with-Retail-Experience-Game-Changers) [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore July 30, 2012 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![](https://www.simplemarketingnow.com/hs-fs/file-17380798-jpg/images/psfk-future-retail-2012.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/131496/psfk-s-future-of-retail-2012-intense-business-innovation) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) 1 Min Read ### [PSFK's Future of Retail 2012: Intense Business Innovation](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/131496/psfk-s-future-of-retail-2012-intense-business-innovation) Do you ever wonder about the future of retail? Especially given the collision of technology - digital and ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore July 23, 2012 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![Business Innovation and Creativity Via John Cleese](https://www.simplemarketingnow.com/hs-fs/file-17376149-jpg/images/john-cleese-creativity-innovation.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/131001/business-innovation-and-creativity-via-john-cleese) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) 1 Min Read ### [Business Innovation and Creativity Via John Cleese](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/131001/business-innovation-and-creativity-via-john-cleese) Before talking about John Cleese, I want to bring up someone else. Paco Underhill has frequently referred to ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore July 17, 2012 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![](https://www.simplemarketingnow.com/hs-fs/file-17383754-jpg/images/showrooming.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/130511/showrooming-precipitates-retail-business-innovation) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) 2 Min Read ### [Showrooming Precipitates Retail Business Innovation](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/130511/showrooming-precipitates-retail-business-innovation) When I visited my Dad last weekend, he handed me an article from the Wall Street Journal titled Can Retailers ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore July 9, 2012 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![](http://farm4.staticflickr.com/3269/2667726722_e42fbd8b93_m.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/129629/11-ideas-for-connecting-with-customers-not-all-based-on-technology) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) 2 Min Read ### [11 Ideas for Connecting With Customers - Not All Based on Technology!](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/129629/11-ideas-for-connecting-with-customers-not-all-based-on-technology) Granted, we're living in an age of unprecedented technological innovation with unheard of means for ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore June 25, 2012 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![](http://farm5.staticflickr.com/4016/4408531774_3b7c584c12_m.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/128732/3-steps-for-getting-more-customers-while-juggling) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) 1 Min Read ### [3 Steps For Getting More Customers While Juggling](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/128732/3-steps-for-getting-more-customers-while-juggling) One of the challenges associated particularly with the retail experience has to do with handling multiple ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore June 18, 2012 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![](https://www.simplemarketingnow.com/hs-fs/file-17368066-jpg/images/fish-philosophy.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/128303/The-Pike-Place-Fish-Market-Customer-Experience-World-Class-Great) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) ### [The Pike Place Fish Market Customer Experience: World Class Great!](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/128303/The-Pike-Place-Fish-Market-Customer-Experience-World-Class-Great) So much for having the best of intentions to delight you with a story about customer experience... inspired ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore June 12, 2012 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [4](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore/page/4) [5](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore/page/5) [6](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore/page/6) [7](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore/page/7) [8](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore/page/8) [![Simple Marketing Now](https://www.simplemarketingnow.com/hs-fs/hub/103148/file-2285012167.png?width=215&height=95&name=file-2285012167.png "Simple Marketing Now")](https://www.simplemarketingnow.com/) [Follow us on LinkedIn ](https://www.linkedin.com/company/simple-marketing-now) [Follow us on Twitter ](https://twitter.com/CBWhittemore) [Follow us on Facebook ](https://www.facebook.com/SimpleMarketingNow) #### ABOUT - [About Simple Marketing Now](https://www.simplemarketingnow.com/about_us) - [Meet the Simplifier](https://www.simplemarketingnow.com/about_us/christine_b_whittemore) - [Testimonials](https://www.simplemarketingnow.com/About_Us/testimonials) - [News](https://www.simplemarketingnow.com/news) #### SERVICES - [Inbound Marketing](https://www.simplemarketingnow.com/services/inbound-marketing) - [Digital Marketing](https://www.simplemarketingnow.com/services/digital-marketing) - [Content Marketing](https://www.simplemarketingnow.com/services/content-marketing) - [Context Marketing](https://www.simplemarketingnow.com/contextual-marketing) - [Social Media](https://www.simplemarketingnow.com/services/social-media-marketing) - [Business Blogging](https://www.simplemarketingnow.com/services/blogging) - [Pricing Packages](https://www.simplemarketingnow.com/pricing-packages-inbound-marketing) #### CONTACT - [Contact Us](https://www.simplemarketingnow.com/contact-us) - [Subscribe to Newsletter](https://offers.simplemarketingnow.com/join-our-monthly-enewsletter-list) #### Resources - [Content Talks Business Blog](https://www.simplemarketingnow.com/content-talks-business-blog) - [Flooring The Consumer Blog](https://www.simplemarketingnow.com/blog/flooring-the-consumer) - [Social Flooring Index Blog](https://www.simplemarketingnow.com/blog/social-flooring-index-blog) - [Resource Library](https://www.simplemarketingnow.com/resources) - [Cust/Experience Articles](https://www.simplemarketingnow.com/About_Us/Christine_B_Whittemore/customer-experience-articles) - [Case Studies](https://www.simplemarketingnow.com/case_studies) © 2026 Simple Marketing Now LLC [Privacy Policy](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore/page/6#)  |  [Terms of Use](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore/page/6#)