--- title: Flooring The Consumer Blog | Customer Experience | customer experience (2) description: customer experience | Simple Marketing Now's Flooring The Consumer blog focuses on the customer experience online and offline. (2) --- [![Simple Marketing Now](https://www.simplemarketingnow.com/hs-fs/file-2223845170-png/Simple_Dec2014/logo/simple-marketing-now-logo.png?width=180&height=83&name=simple-marketing-now-logo.png "Simple Marketing Now")](https://www.SimpleMarketingNow.com) - [Services](https://www.simplemarketingnow.com/services) - [Services](https://www.simplemarketingnow.com/services) - [>> Strategy & Direction](https://www.simplemarketingnow.com/services/strategy) - [>> Systems & Tools](https://www.simplemarketingnow.com/systems-tools-infrastructure) - [>> Execution, Content & Programs](https://www.simplemarketingnow.com/execution-content-programs) - [Case Studies](https://www.simplemarketingnow.com/case_studies) - [Case Studies](https://www.simplemarketingnow.com/case_studies) - [Website Redesign](https://www.simplemarketingnow.com/case_studies/website-redesign) - [Complete Redesign on HubSpot](https://www.simplemarketingnow.com/case_studies/website-redesign/complete-overhaul) - [Business Blogging](https://www.simplemarketingnow.com/blog) - [Blog](https://www.simplemarketingnow.com/content-talks-business-blog) - [Content Talks Business](https://www.simplemarketingnow.com/content-talks-business-blog) - [Flooring the Consumer](https://www.simplemarketingnow.com/blog/flooring-the-consumer) - [Social Flooring Index](https://www.simplemarketingnow.com/blog/social-flooring-index-blog) - [About](https://www.simplemarketingnow.com/about) - [About Us](https://www.simplemarketingnow.com/about) - [Meet the Simplifier](https://www.simplemarketingnow.com/about_us/christine_b_whittemore) - [Testimonials](https://www.simplemarketingnow.com/about_us/testimonials) - [News](https://www.simplemarketingnow.com/news) - [Resource Library](https://www.simplemarketingnow.com/resources) - [Customer Experience Articles](https://www.simplemarketingnow.com/About_Us/Christine_B_Whittemore/customer-experience-articles) - [Contact](https://www.simplemarketingnow.com/contact-us) - [Contact Us](https://www.simplemarketingnow.com/contact-us) - [Subscribe to Newsletter](https://offers.simplemarketingnow.com/join-our-monthly-enewsletter-list) # Flooring The Consumer Focusing on the Consumer Experience Online & Offline Select Category B2B Social Media brand marketing customer experience customer loyalty Digital Marketing email marketing FCW flooring blogs flooring industry This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. [![](https://www.simplemarketingnow.com/hubfs/images/Nancy-Harhut-CCO-Wilde-Agency.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/how-to-create-persuasive-email-marketing-with-nancy-harhut) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) [email marketing](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/email-marketing) 6 Min Read ### [How To Create Persuasive Email Marketing With Nancy Harhut](https://www.simplemarketingnow.com/blog/flooring-the-consumer/how-to-create-persuasive-email-marketing-with-nancy-harhut) Persuasion matters in business. How effective we are at it reflects how well we understand the needs of ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore February 1, 2016 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![Provoke Creative Content Marketing With Lateral Thinking](https://www.simplemarketingnow.com/hubfs/Creativity-twenty20_e6109350-1197-4a1d-a151-1dbbb74ca5e2-427683-edited.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/provoke-creative-content-marketing-with-lateral-thinking) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) 2 Min Read ### [Provoke Creative Content Marketing With Lateral Thinking](https://www.simplemarketingnow.com/blog/flooring-the-consumer/provoke-creative-content-marketing-with-lateral-thinking) If you've been doing content marketing for any period of time, chances are you've hit at least one wall where ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore January 26, 2016 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![](https://www.simplemarketingnow.com/hubfs/images/Ron-Ploof-StoryHow_435x450.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/storytelling-the-business-way-with-ron-ploof) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) 5 Min Read ### [StoryTelling The Business Way With Ron Ploof](https://www.simplemarketingnow.com/blog/flooring-the-consumer/storytelling-the-business-way-with-ron-ploof) I need to share a business story with you about storytelling the business way. It starts out this way... Once ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore December 1, 2015 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![](https://www.simplemarketingnow.com/hubfs/images/_DLYohn_Headshot_2014.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/how-great-brand-building-creates-extraordinary-experiences) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) [brand marketing](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/brand-marketing) 4 Min Read ### [How Great Brand Building Creates Extraordinary Experiences](https://www.simplemarketingnow.com/blog/flooring-the-consumer/how-great-brand-building-creates-extraordinary-experiences) If you are grappling with how to build your brand so you can create truly extraordinary experiences for your ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore November 12, 2015 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![](https://www.simplemarketingnow.com/hubfs/images/constellations-twenty20_01b12723-6df4-4033-b380-6b3a5454e33c.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/inbound-content-challenge-steve-rubel-inbound15) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) 6 Min Read ### [Steve Rubel Talks Inbound Content Challenges at #INBOUND15](https://www.simplemarketingnow.com/blog/flooring-the-consumer/inbound-content-challenge-steve-rubel-inbound15) Wondering how to deal with the biggest inbound content challenges facing us? According to Steve Rubel, the ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore October 12, 2015 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![](https://www.simplemarketingnow.com/hubfs/images/Love-Customers-twenty20_a1586e1a-5d65-4f88-b468-ee96e46a987a.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/does-your-customer-experience-express-love-and-thoughtfulness) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) 2 Min Read ### [Does Your Customer Experience Express Love and Thoughtfulness?](https://www.simplemarketingnow.com/blog/flooring-the-consumer/does-your-customer-experience-express-love-and-thoughtfulness) When you're in a relationship, thoughtfulness indicates that love's involved. Assuming you love your ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore June 15, 2015 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![Social Media Marketing Lessons: The Met's Sree Sreenivasan #BRITEConf](https://www.simplemarketingnow.com/hubfs/images/The-Met-twenty20_ig-529200466088651929_17868034.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/social-media-marketing-lessons-the-mets-sree-sreenivasan-briteconf) [B2B Social Media](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/b2b-social-media) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) 4 Min Read ### [Social Media Marketing Lessons: The Met's Sree Sreenivasan #BRITEConf](https://www.simplemarketingnow.com/blog/flooring-the-consumer/social-media-marketing-lessons-the-mets-sree-sreenivasan-briteconf) When's the last time you visited the Met - virtually or in person? There are social media marketing lessons ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore May 13, 2015 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![](https://www.simplemarketingnow.com/hubfs/Location-Matters-twenty20_ig-456269680712019005_51976978.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/how-location-affects-the-online-customer-experience-david-r-bell-briteconf) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) 4 Min Read ### [How Location Makes For Great Customer Experience: David R. Bell at #BRITEConf](https://www.simplemarketingnow.com/blog/flooring-the-consumer/how-location-affects-the-online-customer-experience-david-r-bell-briteconf) Whether you are a physical retailer or an ecommerce based one, location matters. That's according to David R. ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore March 27, 2015 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![](https://www.simplemarketingnow.com/hubfs/images/BRITE-15-Welcome450x450.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/connecting-with-customers-in-a-world-of-demand-doritos-brite15) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) [brand marketing](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/brand-marketing) 3 Min Read ### [Connecting With Customers In A World of Demand: Doritos At #BRITEconf 2015](https://www.simplemarketingnow.com/blog/flooring-the-consumer/connecting-with-customers-in-a-world-of-demand-doritos-brite15) Have you noticed how connecting with customers has gotten more challenging? Gone are the days when brands ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore March 13, 2015 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [1](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) [2](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience/page/2) [3](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience/page/3) [4](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience/page/4) [5](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience/page/5) [![Simple Marketing Now](https://www.simplemarketingnow.com/hs-fs/hub/103148/file-2285012167.png?width=215&height=95&name=file-2285012167.png "Simple Marketing Now")](https://www.simplemarketingnow.com/) [Follow us on LinkedIn ](https://www.linkedin.com/company/simple-marketing-now) [Follow us on Twitter ](https://twitter.com/CBWhittemore) [Follow us on Facebook ](https://www.facebook.com/SimpleMarketingNow) #### ABOUT - [About Simple Marketing Now](https://www.simplemarketingnow.com/about_us) - [Meet the Simplifier](https://www.simplemarketingnow.com/about_us/christine_b_whittemore) - [Testimonials](https://www.simplemarketingnow.com/About_Us/testimonials) - [News](https://www.simplemarketingnow.com/news) #### SERVICES - [Inbound Marketing](https://www.simplemarketingnow.com/services/inbound-marketing) - [Digital Marketing](https://www.simplemarketingnow.com/services/digital-marketing) - [Content Marketing](https://www.simplemarketingnow.com/services/content-marketing) - [Context Marketing](https://www.simplemarketingnow.com/contextual-marketing) - [Social Media](https://www.simplemarketingnow.com/services/social-media-marketing) - [Business Blogging](https://www.simplemarketingnow.com/services/blogging) - [Pricing Packages](https://www.simplemarketingnow.com/pricing-packages-inbound-marketing) #### CONTACT - [Contact Us](https://www.simplemarketingnow.com/contact-us) - [Subscribe to Newsletter](https://offers.simplemarketingnow.com/join-our-monthly-enewsletter-list) #### Resources - [Content Talks Business Blog](https://www.simplemarketingnow.com/content-talks-business-blog) - [Flooring The Consumer Blog](https://www.simplemarketingnow.com/blog/flooring-the-consumer) - [Social Flooring Index Blog](https://www.simplemarketingnow.com/blog/social-flooring-index-blog) - [Resource Library](https://www.simplemarketingnow.com/resources) - [Cust/Experience Articles](https://www.simplemarketingnow.com/About_Us/Christine_B_Whittemore/customer-experience-articles) - [Case Studies](https://www.simplemarketingnow.com/case_studies) © 2026 Simple Marketing Now LLC [Privacy Policy](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience/page/2#)  |  [Terms of Use](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience/page/2#)