--- title: Flooring The Consumer Blog | Customer Experience | customer experience (3) description: customer experience | Simple Marketing Now's Flooring The Consumer blog focuses on the customer experience online and offline. (3) --- [![Simple Marketing Now](https://www.simplemarketingnow.com/hs-fs/file-2223845170-png/Simple_Dec2014/logo/simple-marketing-now-logo.png?width=180&height=83&name=simple-marketing-now-logo.png "Simple Marketing Now")](https://www.SimpleMarketingNow.com) - [Services](https://www.simplemarketingnow.com/services) - [Services](https://www.simplemarketingnow.com/services) - [>> Strategy & Direction](https://www.simplemarketingnow.com/services/strategy) - [>> Systems & Tools](https://www.simplemarketingnow.com/systems-tools-infrastructure) - [>> Execution, Content & Programs](https://www.simplemarketingnow.com/execution-content-programs) - [Case Studies](https://www.simplemarketingnow.com/case_studies) - [Case Studies](https://www.simplemarketingnow.com/case_studies) - [Website Redesign](https://www.simplemarketingnow.com/case_studies/website-redesign) - [Complete Redesign on HubSpot](https://www.simplemarketingnow.com/case_studies/website-redesign/complete-overhaul) - [Business Blogging](https://www.simplemarketingnow.com/blog) - [Blog](https://www.simplemarketingnow.com/content-talks-business-blog) - [Content Talks Business](https://www.simplemarketingnow.com/content-talks-business-blog) - [Flooring the Consumer](https://www.simplemarketingnow.com/blog/flooring-the-consumer) - [Social Flooring Index](https://www.simplemarketingnow.com/blog/social-flooring-index-blog) - [About](https://www.simplemarketingnow.com/about) - [About Us](https://www.simplemarketingnow.com/about) - [Meet the Simplifier](https://www.simplemarketingnow.com/about_us/christine_b_whittemore) - [Testimonials](https://www.simplemarketingnow.com/about_us/testimonials) - [News](https://www.simplemarketingnow.com/news) - [Resource Library](https://www.simplemarketingnow.com/resources) - [Customer Experience Articles](https://www.simplemarketingnow.com/About_Us/Christine_B_Whittemore/customer-experience-articles) - [Contact](https://www.simplemarketingnow.com/contact-us) - [Contact Us](https://www.simplemarketingnow.com/contact-us) - [Subscribe to Newsletter](https://offers.simplemarketingnow.com/join-our-monthly-enewsletter-list) # Flooring The Consumer Focusing on the Consumer Experience Online & Offline Select Category B2B Social Media brand marketing customer experience customer loyalty Digital Marketing email marketing FCW flooring blogs flooring industry This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. [![](https://www.simplemarketingnow.com/hs-fs/hub/103148/file-2437333733.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/digital-marketing-brings-your-business-to-life) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) [Digital Marketing](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/digital-marketing) 3 Min Read ### [Digital Marketing Brings Your Business To Life!](https://www.simplemarketingnow.com/blog/flooring-the-consumer/digital-marketing-brings-your-business-to-life) Wondering how to breathe new life into your store or business? One solution is through digital marketing so ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore February 4, 2015 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![](https://www.simplemarketingnow.com/hs-fs/hub/103148/file-2101535915.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/how-digital-physical-mashups-affect-inbound-marketing-and-retail) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) 3 Min Read ### [How Digital-Physical Mashups Affect Inbound Marketing and Retail](https://www.simplemarketingnow.com/blog/flooring-the-consumer/how-digital-physical-mashups-affect-inbound-marketing-and-retail) Do you believe that digital businesses will wipe out physical ones? If yes, you won't be too interested in ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore December 2, 2014 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![Retail Experience POV: What Does Your Brand Stand For?](https://www.simplemarketingnow.com/hs-fs/file-654467906-jpg/images/selfrides-retail-experience.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/163455/retail-experience-pov-what-does-your-brand-stand-for) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) 3 Min Read ### [Retail Experience POV: What Does Your Brand Stand For?](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/163455/retail-experience-pov-what-does-your-brand-stand-for) I like to focus on the retail experience because it represents the ultimate opportunity to bring together the ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore April 10, 2014 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![](https://www.simplemarketingnow.com/hs-fs/file-562097517-jpg/images/dlyohn_headshot_portrait_2012_(233x350).jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/157472/what-great-brands-do-by-denise-lee-yohn) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) [brand marketing](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/brand-marketing) 4 Min Read ### [What Great Brands Do By Denise Lee Yohn](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/157472/what-great-brands-do-by-denise-lee-yohn) Have you wondered what great brands - such as Amazon, Starbucks, Apple, IBM and Zappos - do to consistently ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore March 11, 2014 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![Gazing into the Future of the Customer Experience: 11 Observations](https://www.simplemarketingnow.com/hubfs/images/Crystal-ball-twenty20_21e41b49-f049-4a50-a3bf-218b63cd9fd2_450x300.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/156027/gazing-into-the-future-of-the-customer-experience-11-observations) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) 7 Min Read ### [Gazing into the Future of the Customer Experience: 11 Observations](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/156027/gazing-into-the-future-of-the-customer-experience-11-observations) So, what's ahead for the customer experience? Having just participated in a thought-provoking conversation on ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore January 16, 2014 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![](https://www.simplemarketingnow.com/hs-fs/file-427027224-jpg/images/top-customer-experience-articles.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/155439/Top-6-Customer-Experience-Articles-for-2013-on-Flooring-The-Consumer) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) 2 Min Read ### [Top 6 Customer Experience Articles for 2013 on Flooring The Consumer](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/155439/Top-6-Customer-Experience-Articles-for-2013-on-Flooring-The-Consumer) How much do you think about the customer experience you've created? Not just the one you offer via your store ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore December 30, 2013 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![](https://www.simplemarketingnow.com/hs-fs/file-338679748-jpg/images/remembering-martin-j-bergin_(250x237).jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/153252/7-customer-experience-insights-from-charity-water) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) 4 Min Read ### [7 Customer Experience Insights from Charity: Water](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/153252/7-customer-experience-insights-from-charity-water) Are you familiar with Charity:Water? Founded in 2006, the organization has reimagined how donating money for ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore October 23, 2013 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![](https://www.simplemarketingnow.com/hs-fs/file-319146150-jpg/images/customer-relevance.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/152664/content-context-for-customer-relevance-and-relationship) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) 3 Min Read ### [Content + Context For Customer Relevance and Relationship](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/152664/content-context-for-customer-relevance-and-relationship) Have you noticed that there's more stuff than ever being pushed out via email, blog articles, social updates, ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore September 24, 2013 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![](https://www.simplemarketingnow.com/hs-fs/file-37642049-jpg/images/duane-reade-customer-retail-experience.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/147558/duane-reade-customers-want-therapy-from-retail-experience) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) [Digital Marketing](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/digital-marketing) 2 Min Read ### [Duane Reade Customers Want Therapy from Retail Experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/147558/duane-reade-customers-want-therapy-from-retail-experience) If you've spent time in New York City, you're probably familiar with Duane Reade, the drugstore chain. Your ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore May 15, 2013 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [1](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) [2](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience/page/2) [3](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience/page/3) [4](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience/page/4) [5](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience/page/5) [![Simple Marketing Now](https://www.simplemarketingnow.com/hs-fs/hub/103148/file-2285012167.png?width=215&height=95&name=file-2285012167.png "Simple Marketing Now")](https://www.simplemarketingnow.com/) [Follow us on LinkedIn ](https://www.linkedin.com/company/simple-marketing-now) [Follow us on Twitter ](https://twitter.com/CBWhittemore) [Follow us on Facebook ](https://www.facebook.com/SimpleMarketingNow) #### ABOUT - [About Simple Marketing Now](https://www.simplemarketingnow.com/about_us) - [Meet the Simplifier](https://www.simplemarketingnow.com/about_us/christine_b_whittemore) - [Testimonials](https://www.simplemarketingnow.com/About_Us/testimonials) - [News](https://www.simplemarketingnow.com/news) #### SERVICES - [Inbound Marketing](https://www.simplemarketingnow.com/services/inbound-marketing) - [Digital Marketing](https://www.simplemarketingnow.com/services/digital-marketing) - [Content Marketing](https://www.simplemarketingnow.com/services/content-marketing) - [Context Marketing](https://www.simplemarketingnow.com/contextual-marketing) - [Social Media](https://www.simplemarketingnow.com/services/social-media-marketing) - [Business Blogging](https://www.simplemarketingnow.com/services/blogging) - [Pricing Packages](https://www.simplemarketingnow.com/pricing-packages-inbound-marketing) #### CONTACT - [Contact Us](https://www.simplemarketingnow.com/contact-us) - [Subscribe to Newsletter](https://offers.simplemarketingnow.com/join-our-monthly-enewsletter-list) #### Resources - [Content Talks Business Blog](https://www.simplemarketingnow.com/content-talks-business-blog) - [Flooring The Consumer Blog](https://www.simplemarketingnow.com/blog/flooring-the-consumer) - [Social Flooring Index Blog](https://www.simplemarketingnow.com/blog/social-flooring-index-blog) - [Resource Library](https://www.simplemarketingnow.com/resources) - [Cust/Experience Articles](https://www.simplemarketingnow.com/About_Us/Christine_B_Whittemore/customer-experience-articles) - [Case Studies](https://www.simplemarketingnow.com/case_studies) © 2026 Simple Marketing Now LLC [Privacy Policy](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience/page/3#)  |  [Terms of Use](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience/page/3#)