--- title: Flooring The Consumer Blog | Customer Experience | customer experience (4) description: customer experience | Simple Marketing Now's Flooring The Consumer blog focuses on the customer experience online and offline. (4) --- [![Simple Marketing Now](https://www.simplemarketingnow.com/hs-fs/file-2223845170-png/Simple_Dec2014/logo/simple-marketing-now-logo.png?width=180&height=83&name=simple-marketing-now-logo.png "Simple Marketing Now")](https://www.SimpleMarketingNow.com) - [Services](https://www.simplemarketingnow.com/services) - [Services](https://www.simplemarketingnow.com/services) - [>> Strategy & Direction](https://www.simplemarketingnow.com/services/strategy) - [>> Systems & Tools](https://www.simplemarketingnow.com/systems-tools-infrastructure) - [>> Execution, Content & Programs](https://www.simplemarketingnow.com/execution-content-programs) - [Case Studies](https://www.simplemarketingnow.com/case_studies) - [Case Studies](https://www.simplemarketingnow.com/case_studies) - [Website Redesign](https://www.simplemarketingnow.com/case_studies/website-redesign) - [Complete Redesign on HubSpot](https://www.simplemarketingnow.com/case_studies/website-redesign/complete-overhaul) - [Business Blogging](https://www.simplemarketingnow.com/blog) - [Blog](https://www.simplemarketingnow.com/content-talks-business-blog) - [Content Talks Business](https://www.simplemarketingnow.com/content-talks-business-blog) - [Flooring the Consumer](https://www.simplemarketingnow.com/blog/flooring-the-consumer) - [Social Flooring Index](https://www.simplemarketingnow.com/blog/social-flooring-index-blog) - [About](https://www.simplemarketingnow.com/about) - [About Us](https://www.simplemarketingnow.com/about) - [Meet the Simplifier](https://www.simplemarketingnow.com/about_us/christine_b_whittemore) - [Testimonials](https://www.simplemarketingnow.com/about_us/testimonials) - [News](https://www.simplemarketingnow.com/news) - [Resource Library](https://www.simplemarketingnow.com/resources) - [Customer Experience Articles](https://www.simplemarketingnow.com/About_Us/Christine_B_Whittemore/customer-experience-articles) - [Contact](https://www.simplemarketingnow.com/contact-us) - [Contact Us](https://www.simplemarketingnow.com/contact-us) - [Subscribe to Newsletter](https://offers.simplemarketingnow.com/join-our-monthly-enewsletter-list) # Flooring The Consumer Focusing on the Consumer Experience Online & Offline Select Category B2B Social Media brand marketing customer experience customer loyalty Digital Marketing email marketing FCW flooring blogs flooring industry This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. [![Intuit: Innovation, Customer Experience, BRITE 13](https://www.simplemarketingnow.com/hs-fs/file-17345688-png/images/brite_conference_logo_small.png) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/145094/intuit-innovation-customer-experience-brite-13) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) 2 Min Read ### [Intuit: Innovation, Customer Experience, BRITE 13](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/145094/intuit-innovation-customer-experience-brite-13) At this year's 2013 BRITE Conference, Kaaren Hanson, Vice President of Innovation at Intuit, shared deep ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore March 19, 2013 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![](http://farm4.staticflickr.com/3264/2793291799_248ae47594_m.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/143873/Why-Customers-Want-Transparency-Example-Healthcare) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) 3 Min Read ### [Why Customers Want Transparency: Example Healthcare](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/143873/Why-Customers-Want-Transparency-Example-Healthcare) Do you enjoy having the wool pulled over your eyes when you are shopping, while trying to make an informed ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore February 26, 2013 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![](https://www.simplemarketingnow.com/hs-fs/file-20940415-jpg/images/patagonia-content-consumer-experience.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/143365/Does-Your-Content-Marketing-Have-a-Point-of-View-Patagonia-s-Does) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) 2 Min Read ### [Does Your Content Marketing Have a Point-of-View? Patagonia's Does.](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/143365/Does-Your-Content-Marketing-Have-a-Point-of-View-Patagonia-s-Does) Want to experience remarkable content marketing? Check out a company with a strong point-of-view, willing to ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore February 19, 2013 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![](https://www.simplemarketingnow.com/hs-fs/file-20239210-jpg/images/reinventing-customer-experience.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/142875/reinventing-re-imagining-the-customer-experience) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) [Digital Marketing](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/digital-marketing) 2 Min Read ### [Reinventing, Re-Imagining the Customer Experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/142875/reinventing-re-imagining-the-customer-experience) The online customer experience has become more efficient for customers than traditional retail experiences. ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore February 12, 2013 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![](http://farm3.staticflickr.com/2027/2245015975_a47bb7b378_m.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/142530/Recharge-Renew-Overcoming-Customer-Experience-Overload-in-Las-Vegas) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) 1 Min Read ### [Recharge, Renew. Overcoming Customer Experience Overload in Las Vegas](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/142530/Recharge-Renew-Overcoming-Customer-Experience-Overload-in-Las-Vegas) [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore February 5, 2013 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![](https://www.simplemarketingnow.com/hs-fs/file-17809270-jpg/images/buyerzone-best-blogs-2012.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/141651/what-s-ahead-for-the-customer-experience-in-2013) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) [Digital Marketing](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/digital-marketing) 3 Min Read ### [What's Ahead for the Customer Experience in 2013?](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/141651/what-s-ahead-for-the-customer-experience-in-2013) What do you think is ahead for the customer experience? Think back on 2012 and what resonated. Now look ahead ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore January 21, 2013 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![](https://www.simplemarketingnow.com/hs-fs/file-17368150-jpg/images/floform-chris-morrissette.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/141323/social-media-in-action-floform-countertops-connects-with-customers) [B2B Social Media](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/b2b-social-media) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) 2 Min Read ### [Social Media in Action: FLOFORM Countertops Connects With Customers](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/141323/social-media-in-action-floform-countertops-connects-with-customers) In anticipation of Surfaces 2013 and the panel discussion I am moderating titled "Social Media in Action: ... [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore January 15, 2013 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![](https://www.simplemarketingnow.com/hs-fs/file-17368261-jpg/images/flooring-the-consumer.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/140147/11-Top-Customer-Experience-Articles-From-Flooring-The-Consumer-2012) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) ### [11 Top Customer Experience Articles From Flooring The Consumer: 2012](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/140147/11-Top-Customer-Experience-Articles-From-Flooring-The-Consumer-2012) Here follow the 11 most read customer experience articles from Flooring The Consumer in 2012. [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore January 2, 2013 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [![](http://farm4.staticflickr.com/3316/4609432259_4d89d597d6_m.jpg) ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/139885/5-Trends-for-2013-What-Matters-for-the-Customer-Experience) [customer experience](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience) 4 Min Read ### [5 Trends for 2013: What Matters for the Customer Experience?](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/139885/5-Trends-for-2013-What-Matters-for-the-Customer-Experience) [![Picture of Christine B. Whittemore](https://app.hubspot.com/settings/avatar/75dc84f6cccb485d73b936765d65fb57) Christine B. Whittemore December 19, 2012 ](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) [2](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience/page/2) [3](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience/page/3) [4](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience/page/4) [5](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience/page/5) [6](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience/page/6) [![Simple Marketing Now](https://www.simplemarketingnow.com/hs-fs/hub/103148/file-2285012167.png?width=215&height=95&name=file-2285012167.png "Simple Marketing Now")](https://www.simplemarketingnow.com/) [Follow us on LinkedIn ](https://www.linkedin.com/company/simple-marketing-now) [Follow us on Twitter ](https://twitter.com/CBWhittemore) [Follow us on Facebook ](https://www.facebook.com/SimpleMarketingNow) #### ABOUT - [About Simple Marketing Now](https://www.simplemarketingnow.com/about_us) - [Meet the Simplifier](https://www.simplemarketingnow.com/about_us/christine_b_whittemore) - [Testimonials](https://www.simplemarketingnow.com/About_Us/testimonials) - [News](https://www.simplemarketingnow.com/news) #### SERVICES - [Inbound Marketing](https://www.simplemarketingnow.com/services/inbound-marketing) - [Digital Marketing](https://www.simplemarketingnow.com/services/digital-marketing) - [Content Marketing](https://www.simplemarketingnow.com/services/content-marketing) - [Context Marketing](https://www.simplemarketingnow.com/contextual-marketing) - [Social Media](https://www.simplemarketingnow.com/services/social-media-marketing) - [Business Blogging](https://www.simplemarketingnow.com/services/blogging) - [Pricing Packages](https://www.simplemarketingnow.com/pricing-packages-inbound-marketing) #### CONTACT - [Contact Us](https://www.simplemarketingnow.com/contact-us) - [Subscribe to Newsletter](https://offers.simplemarketingnow.com/join-our-monthly-enewsletter-list) #### Resources - [Content Talks Business Blog](https://www.simplemarketingnow.com/content-talks-business-blog) - [Flooring The Consumer Blog](https://www.simplemarketingnow.com/blog/flooring-the-consumer) - [Social Flooring Index Blog](https://www.simplemarketingnow.com/blog/social-flooring-index-blog) - [Resource Library](https://www.simplemarketingnow.com/resources) - [Cust/Experience Articles](https://www.simplemarketingnow.com/About_Us/Christine_B_Whittemore/customer-experience-articles) - [Case Studies](https://www.simplemarketingnow.com/case_studies) © 2026 Simple Marketing Now LLC [Privacy Policy](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience/page/4#)  |  [Terms of Use](https://www.simplemarketingnow.com/blog/flooring-the-consumer/topic/customer-experience/page/4#)