---
title: "Customer Loyalty: 5 Marketing Blogs to Follow"
description: Terrapinn's Total Customer Blog lists 5 blogs blogs you should follow in Loyalty Marketing, including Flooring The Consumer!
---

[Flooring The Consumer Blog | Customer Experience ](https://www.simplemarketingnow.com/blog/flooring-the-consumer)

# [Customer Loyalty: 5 Marketing Blogs to Follow](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/135382/customer-loyalty-5-marketing-blogs-to-follow)

 Written by [Christine B. Whittemore](https://www.simplemarketingnow.com/blog/flooring-the-consumer/author/christine-b-whittemore) | September 24, 2012

I had a nice surprise when I came across an article from Terrapinn's [Total Customer Blog](http://blogs.terrapinn.com/total-customer/) - which focuses on '*Strategy, innovation and ROI for marketing and CRM professionals*'. It included a listing of five customer-focused blogs to follow, including **Flooring The Consumer**! 

Very cool!

Here's more detail so you can go explore...

Listed in the [5 blogs you should follow in Loyalty Marketing](http://blogs.terrapinn.com/total-customer/2012/09/05/5-blogs-follow-loyalty-marketing/), alongside each's principle [or first listed] writer, are:

**[Bill Hanifin](http://www.linkedin.com/in/billhanifin)** and Loyalty Truth which focuses on loyalty marketing and customer experience. I enjoyed reading about Multi-tasking, Entitlement are Big Challenges for Marketers and Is Avis Still Trying Harder?

 

**[Jill Manser](http://www.linkedin.com/pub/jill-manser/0/542/556)** and the [Loyalty Blog](http://www.customerinsightgroup.com/loyaltyblog/) focus intensely on loyalty programs. The blog offers "*fresh ideas for building profitable customer relationships*." Check out [First Impression Critical for Nurturing Customer Loyalty](http://www.customerinsightgroup.com/loyaltyblog/first-impression-critical-for-nurturing-customer-loyalty).

 

**[Mila D'Antonio](http://www.linkedin.com/in/miladantonio)** contributes to Think Customers: The 1to1 Blog. I like the emphasis on the customer experience. See Top 10 Ways to Improve Your Digital Customer Experience. Here's an article top-of-mind for many retailers: Turning the Threat of Showrooming Into a Competitive Advantage.

 

No list dealing with customers and customer loyalty would be complete without [Customers Rock!](http://customersrock.net/) and my friend **[Becky Carroll](http://www.linkedin.com/in/beckycarroll) **whom you may remember from [The Hidden Power of Your Customers, Becky Carroll Interview](http://flooringtheconsumer.blogspot.com/2011/08/hidden-power-of-your-customers-becky.html).

 

Finally, ***Flooring The Consumer*** rounds out this list. What a thrill! The description reads: "*A slight skew towards the world of women/inbound marketing from “Chief Simplifier” CB Whittemore.*" 

 

Which customer experience or loyalty blogs do you follow?

 

[View full post](https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/135382/customer-loyalty-5-marketing-blogs-to-follow)

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