11 Tips for Creating Unforgettable Flooring Experiences
How do you go about creating unforgettable flooring experiences for your customers? Does it involve ...
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What Great Brands Do With Mission Statements: 27 Examples
What's your opinion of mission statements? Do you use them or ignore them completely? Would you think ...
How Does Adversity Make You Stronger? Author Joseph Michelli Explains
Given the intensity of adversity that the COVID-19 pandemic has caused, how much stronger have you become? ...
How To Write A Persuasive Email
A persuasive email is akin to the holy grail for marketers. It's one that will get opened, and read, and ...
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The Importance of Customer Experience to Business and Inbound Marketing
I bet you love your customers. After all, without them you wouldn't be in business. How much time, though, do ...
Bathrooms Affect Retail Experience Say Studies
Were you aware that bathrooms affect the retail experience? A clean bathroom encourages shoppers to linger ...
Customer Satisfaction: Do You Assume or Have you Asked?
How satisfied are your customers? Do you know or, do you simply assume that customer satisfaction with you is ...
How Valuable Is Social Networking for Business?
Back in 2012, Jon Trivers and I engaged in a public debate in Floor Covering Weekly about the value of social ...
How Visual is Your Online Customer Experience?
Have you noticed how intensely visual the online customer experience has become? From idea books on Houzz,to ...