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Flooring The Consumer Blog

Flooring The Consumer Blog

Customer Experience is Still Climbing Out: Bathroom Blogfest 2012

Posted by Christine B. Whittemore on Oct 29, 2012 9:45:00 AM

This is a 3 minute read.
Welcome to the 7th annual Bathroom Blogfest, focused on the customer experience! 

This year's theme - Still Climbing Out - seemed particularly relevant when I read through NY Library To Adopt Ad-Supported Toilet Paper and came across the last paragraph:

"Lettieri was surprised to see articles on her toilet paper selection, of all things, spread across the news media: they have appeared as far afield as NPR and New Delhi television. “We did a magnificent renovation here, and we do all these programs, and we get all this publicity because of toilet paper,” ..."

This notion, of drawing attention to something important - the customer experience - using a topic as universal yet also as voyeuristic as bathrooms, was at the heart of the very first Bathroom Blogfest.
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Topics: Bathroom Blogfest, customer experience

Bathroom Blogfest 2011 Has Begun!

Posted by Christine B. Whittemore on Oct 24, 2011 9:48:00 AM

This is a 2 minute read.

If you are new to the Bathroom Blogfest, I welcome you. It's a yearly event during which bloggers from a wide range of interests gather together to address a common theme. 2011 marks the 6th year of the event and the theme is "climbing out." Per the press release, we have 33 bloggers participating from as far away as Dubai and with perspectives that will also include video...

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Topics: Bathroom Blogfest, customer experience

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