Sustainability and Flooring Marketing: 'Green Should Feel Good'
' Green should feel good' appeared in the January 17-31, 2011 issue of Floor Covering Weekly. Although ...
Using Senses For Connecting With Customers
An article in VMSD titled Soul Searching: How to trigger an emotional connection with your shopper bemoans ...
Two Small Business Marketing Ideas From Uniqlo
Have you heard of Uniqlo? I hadn't until I visited the Uniqlo SoHo store in June 2010 with my friend David ...
How Not To Get More Business: 7 eMail Retail Experience Horrors!
So, you survived the holidays and the associated retail frenzy while maintaining the spirit of the season! ...
MegaBus Customer Service Experience: Communication Matters
Have you traveled yet via the reinvented express bus service experience that BoltBus, MegaBus or Vamoose ...
Connecting With Customers: Holiday 2011 Observations
'Tis the Season when retail shines and shows off enticing retail experience approaches. After all, it's the ...
Social Media Examples: Car Dealers
I love coming across examples of businesses and industries using social media effectively. This should come ...
Connecting with Customers: Maximize Waiting Time
I hate wasting time. It generates too many negative feelings - including wanting to never deal with that ...
