Have you wondered how you might use social media to connect with customers? You can find out how during Surfaces 2013 during a panel discussion I will moderate.

You can also glean tips from this blog article!

Have you wondered how you might use social media to connect with customers? If yes, consider attending “Social Media in Action: Retailers Share Best Practices for Connecting With Customers” with Cynthia Dean, Nufloors Coquitlam, and Robert Banks, BuildDirect, on 1/28/13 from 3:30pm to 5pm in Las Vegas during Surfaces 2013.

In anticipation of the session, Cynthia Dean, CGA, General Manager, Nufloors in Coquitlam, BC, whom you may remember from Customer Satisfaction: Do You Assume or Have you Asked? and What Goes Into a Thoughtful Retail Experience? took part in the following interview.

• Part 1 started the discussion about evaluating retailer websites from a consumer's perspective.

• Part 2 of Evaluating Websites on TalkFloor: Part 2 explored common retailer mistakes.

• Part 3 explored the Home Page of flooring websites

When you come across a website Home Page, what is your immediate reaction? In part 3 of my interview series with TalkFloor's Dave Foster about website evaluations, we explore flooring retailer Home Pages and focus specifically on seven.

If you're looking for floor covering marketing resources, you've come to the right source - particularly if you're in search of online or social media resources.

For immediate release: 7/11/11

Floor Covering News 25^th Anniversary Issue Highlights 25 Women in Flooring Industry

Whittemore Pioneers Content Marketing Through Social Media in Flooring

Kinnelon, NJ – Flooring trade publication, Floor Covering News (FCNews), in its 25^th anniversary issue dated May 16/23, 2011, highlights “25 women propelling the industry”. Included in the listing is Christine B. Whittemore, chief simplifier of Simple Marketing Now LLC, along side 24 other women in the floor covering industry.