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Exploring the Customer Experience and How To Get Found In-Store & Online

Retail Experience in the News: 2/10/12

Posted by Christine B. Whittemore on Feb 10, 2012 11:00:00 AM

Retail Experience in the NewsHere are the links and resources that caught my attention this week ending 2/10/12 related to the retail experience. Please let me know which you find most intriguing!


Retail Experience Ideas

12 Truths to Guide Retailing in 2012, slideshare presentation from Denise Lee Yohn based on NRF's Retail BIG Show, January 2012 

NRF12: Five traits retailers must possess to be future proof

NRF experts look at retail trends

Why JC Penney will never be great again

Retail Experience and the Consumer

How to make your customers love you more 

Customer-centric Retail Model Starts in marketing 


Integrating Offline/Online Retail Experience

Walgreens Enlists Paid Social-Media Warriors in Battle With Express Scripts 

How to handle a negative review online

Big Banks struggle to help customers on Twitter

Ralph Lauren: Tres geek - It's about using the right technology to tell a story

For previous issues of Retail Experience in the News, click on this link [and also this one].

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Thanks for reading and have a great weekend!



Topics: retail experience, In the News

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