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Exploring the Customer Experience and How To Get Found In-Store & Online

Retail Experience in the News - 3/23/12

Posted by Christine B. Whittemore on Mar 23, 2012 11:45:00 AM

Retail Experience in the News

Happy Friday! Before I get to this week's Retail Experience in the News, I want to share a few thoughts...

I'm noticing more experimentation taking place at retail and I consider it exciting. Retail has expanded beyond brick and mortar to embrace digital.

Furthermore, social + digital is transforming many business websites into spaces that have more in common with retail. The customer experience matters online regardless of the type of business.


While you're pondering, here are the Retail Experience in the News links for 3/23/12.

Retail Experience Ideas

Pandora: Luxury Marketer Makes Jewelry Social

Has Hashtag Marketing Arrived? American Express uses Twitter to deliver discounts to card holders

Retail in Hospitals: is Lake Health a game-changer?

Retail Experience and the Consumer

Integrating offline/Online Retail Experience

WebThriftStore Streamlines Charitable Giving

Gap's social media policy a guide for other companies. The clothier gives its 134,000 employees a no-nonsense policy. Here are some highlights you might want to adopt.

Inside Disney's Social strategy

For previous issues of Retail Experience in the News, click on this link [and also this one].

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Thanks for reading and have a great weekend!



Topics: retail experience, In the News

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