Time for this week's Retail Experience in the News for 3/2/12.
I'm just back from a thought-provoking few days with Crossville Tile's architecture and design community. We heard talk about the future from IIDA's Cheryl Durst and the customer experience from Sandy Smith [who will be at Coverings 2012]. I'll share more about both presentations...
Meanwhile, here are links to:
Retail Experience Ideas
Retail Experience and the Consumer
Integrating Offline/Online Customer Experience
Google: Mobile Devices Influence Purchases