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Flooring The Consumer Blog

Exploring the Customer Experience In-Store & Online

How To Write A Persuasive Email

What Great Brands Do With Mission Statements: 27 Examples

The Importance of Customer Experience to Business and Inbound Marketing

Bathrooms Affect Retail Experience Say Studies

Customer Satisfaction: Do You Assume or Have you Asked?

How Valuable Is Social Networking for Business?

How Visual is Your Online Customer Experience?

Tallying Up 7 Persuasive Content Marketing Resources

Is Your Customer Experience Driven To Delight the Mercedes-Benz Way?

How To Create Persuasive Email Marketing With Nancy Harhut

Provoke Creative Content Marketing With Lateral Thinking

StoryTelling The Business Way With Ron Ploof

How Great Brand Building Creates Extraordinary Experiences

Steve Rubel Talks Inbound Content Challenges at #INBOUND15

Does Your Customer Experience Express Love and Thoughtfulness?

Social Media Marketing Lessons: The Met's Sree Sreenivasan #BRITEConf

How Location Makes For Great Customer Experience: David R. Bell at #BRITEConf

Connecting With Customers In A World of Demand: Doritos At #BRITEconf 2015

Digital Marketing Brings Your Business To Life!

How Digital-Physical Mashups Affect Inbound Marketing and Retail

Retail Experience POV: What Does Your Brand Stand For?

What Great Brands Do By Denise Lee Yohn

Gazing into the Future of the Customer Experience: 11 Observations

Top 6 Customer Experience Articles for 2013 on Flooring The Consumer

Why Bother With Social Media Marketing Strategy?

Happy Thanksgiving From Simple Marketing Now!

7 Customer Experience Insights from Charity: Water

Content + Context For Customer Relevance and Relationship

Duane Reade Customers Want Therapy from Retail Experience

Intuit: Innovation, Customer Experience, BRITE 13

Why Customers Want Transparency: Example Healthcare

Does Your Content Marketing Have a Point-of-View? Patagonia's Does.

Reinventing, Re-Imagining the Customer Experience

Recharge, Renew. Overcoming Customer Experience Overload in Las Vegas

What's Ahead for the Customer Experience in 2013?

Social Media in Action: FLOFORM Countertops Connects With Customers

11 Top Customer Experience Articles From Flooring The Consumer: 2012

5 Trends for 2013: What Matters for the Customer Experience?

Me, My Dad and the Quicken User Experience

Customer Experience is Still Climbing Out: Bathroom Blogfest 2012

How to Lose IBM Customers: Preposterous Verizon Customer Experience

To Get More Business, Design Your Experience For Consumers

Customer Loyalty: 5 Marketing Blogs to Follow

Retail Experience in the News - 9/7/12

Hot Retail Experience News for 8/17/12!

How IKEA Creates an Apple-Like Retail Experience

Retail Experience Highlights - 8/10/12

Simple Marketing at Retail and Getting Back to Basics

Retail Experience Highlights - 8/3/12

SAP Radio: Coffee Break with Retail Experience Game-Changers

Retail Experience in the News - 7/27/12

PSFK's Future of Retail 2012: Intense Business Innovation

Retail Experience in the News - 7/20/12

Business Innovation and Creativity Via John Cleese

Retail Experience Highlights - 7/13/12

Showrooming Precipitates Retail Business Innovation

Retail Experience Highlights - 7/6/12

Retail Experience Highlights - 6/29/12

11 Ideas for Connecting With Customers - Not All Based on Technology!

Retail Experience Highlights - 6/22/12

3 Steps For Getting More Customers While Juggling

Retail Experience in the News - 6/15/12

The Pike Place Fish Market Customer Experience: World Class Great!

Retail Experience in the News - 6/8/12

3 Retailers Redefine Retail Experience: NRF 'This Is Retail' Contest

Retail Experience in the News - 6/1/12

Retail Experience in the News - 5/25/12

Avoiding 'Paradox of Choice' When Connecting With Customers

Retail Experience in the News - 5/18/12

Customers Are People: Tips For Getting More Customers!

Retail Experience in the News - 5/11/12

The Online Retail Experience: Ecommerce Best Practices

Retail Experience in the News - 5/4/12

Happiness and Customer Experience: Interview with Bernd Schmitt

Retail Experience in the News - 4/27/12

JetBlue Reinvents Airline Customer Experience

Retail Experience in the News - 4/20/12

Connecting With Customers: 4 Tips Based on Surfaces Highlights

Retail Experience in the News - 4/13/12

DSW: a Retail Experience for Shoe Lovers

Zappos' Online Retail Experience: Powered By Customers

Retail Experience in the News - 3/30/12

Evaluating Blogs: Social Flooring Index Reviews

Retail Experience in the News - 3/23/12

3 Customer Experience Tips So You Don't Abuse Your Customers

Retail Experience in the News - 3/16/12

Getting More Customers By Articulating Expectations: Sandy Smith

Retail Experience in the News - 3/9/12

Designing Customer Experience: IIDA's Cheryl Durst Talks Trends

Retail Experience in the News - 3/2/12

Best Business Marketing Blogs of 2012 Include Flooring The Consumer!

Retail Experience in the News - 2/24/12

Customer Loyalty and Satisfaction: 3 Lessons From Ace Hardware

Retail Experience in the News - 2/17/12

Want More Customers? Offer Opt-in Email, Text Messages

Retail Experience in the News: 2/10/12

What Goes Into a Thoughtful Retail Experience?

Retail Experience in the News - 2/3/12

Sustainability and Flooring Marketing: 'Green Should Feel Good'

Retail Experience in the News: 1/27/12

Using Senses For Connecting With Customers

Retail Experience in the News: 1/20/12

Two Small Business Marketing Ideas From Uniqlo

Retail Experience in the News: 1/13/12

How Not To Get More Business: 7 eMail Retail Experience Horrors!

Retail Experience in the News: 1/6/12

MegaBus Customer Service Experience: Communication Matters

Retail Experience in the News: 12/23/11

Connecting With Customers: Holiday 2011 Observations

Retail Experience in the News: 12/16/11

Social Media Examples: Car Dealers

Retail Experience in the News: 12/9/11

Connecting with Customers: Maximize Waiting Time

Retail Experience in the News: 12/2/11

Retail Experience Evolution: In-Store and Online

Marketing To Women, The Retail Experience, Manny Llerena and Flooring

Retail Experience in the News: 11/18/11

Customers Want Solutions From The Retail Experience

Retail Experience in the News: 11/11/11

Hospitality, Trust and the Retail Experience

Wow Your Customers, Starting with The Zappos Retail Experience

Retail Experience in the News: 10/28/11

Bathroom Blogfest 2011 Has Begun!

Disney Times Square Retail Experience Reflects Modern Brand