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Flooring The Consumer Blog

Exploring the Customer Experience In-Store & Online

What Great Brands Do With Mission Statements: 8 Examples

Bathrooms Affect Retail Experience Say Studies

Customer Satisfaction: Do You Assume or Have you Asked?

How Valuable Is Social Networking for Business?

How Visual is Your Online Customer Experience?

Tallying Up 7 Persuasive Content Marketing Resources

Is Your Customer Experience Driven To Delight the Mercedes-Benz Way?

How To Create Persuasive Email Marketing With Nancy Harhut

Provoke Creative Content Marketing With Lateral Thinking

How To Write A Persuasive Email

StoryTelling The Business Way With Ron Ploof

How Great Brand Building Creates Extraordinary Experiences

Steve Rubel Talks Inbound Content Challenges at #INBOUND15

Does Your Customer Experience Express Love and Thoughtfulness?

Social Media Marketing Lessons: The Met's Sree Sreenivasan #BRITEConf

How Location Makes For Great Customer Experience: David R. Bell at #BRITEConf

Connecting With Customers In A World of Demand: Doritos At #BRITEconf 2015

Digital Marketing Brings Your Business To Life!

How Digital-Physical Mashups Affect Inbound Marketing and Retail

Retail Experience POV: What Does Your Brand Stand For?

What Great Brands Do By Denise Lee Yohn

Gazing into the Future of the Customer Experience: 11 Observations

Top 6 Customer Experience Articles for 2013 on Flooring The Consumer

Why Bother With Social Media Marketing Strategy?

Happy Thanksgiving From Simple Marketing Now!

7 Customer Experience Insights from Charity: Water

Content + Context For Customer Relevance and Relationship

Duane Reade Customers Want Therapy from Retail Experience

Intuit: Innovation, Customer Experience, BRITE 13

Why Customers Want Transparency: Example Healthcare

Does Your Content Marketing Have a Point-of-View? Patagonia's Does.

Reinventing, Re-Imagining the Customer Experience

Recharge, Renew. Overcoming Customer Experience Overload in Las Vegas

What's Ahead for the Customer Experience in 2013?

Social Media in Action: FLOFORM Countertops Connects With Customers

11 Top Customer Experience Articles From Flooring The Consumer: 2012

5 Trends for 2013: What Matters for the Customer Experience?

Me, My Dad and the Quicken User Experience

Customer Experience is Still Climbing Out: Bathroom Blogfest 2012

How to Lose IBM Customers: Preposterous Verizon Customer Experience

To Get More Business, Design Your Experience For Consumers

Customer Loyalty: 5 Marketing Blogs to Follow

Retail Experience in the News - 9/7/12

Hot Retail Experience News for 8/17/12!

How IKEA Creates an Apple-Like Retail Experience

Retail Experience Highlights - 8/10/12

Simple Marketing at Retail and Getting Back to Basics

Retail Experience Highlights - 8/3/12

SAP Radio: Coffee Break with Retail Experience Game-Changers

Retail Experience in the News - 7/27/12

PSFK's Future of Retail 2012: Intense Business Innovation

Retail Experience in the News - 7/20/12

Business Innovation and Creativity Via John Cleese

Retail Experience Highlights - 7/13/12

Showrooming Precipitates Retail Business Innovation

Retail Experience Highlights - 7/6/12

Retail Experience Highlights - 6/29/12

11 Ideas for Connecting With Customers - Not All Based on Technology!

Retail Experience Highlights - 6/22/12

3 Steps For Getting More Customers While Juggling

Retail Experience in the News - 6/15/12

The Pike Place Fish Market Customer Experience: World Class Great!

Retail Experience in the News - 6/8/12

3 Retailers Redefine Retail Experience: NRF 'This Is Retail' Contest

Retail Experience in the News - 6/1/12

Retail Experience in the News - 5/25/12

Avoiding 'Paradox of Choice' When Connecting With Customers

Retail Experience in the News - 5/18/12

Customers Are People: Tips For Getting More Customers!

Retail Experience in the News - 5/11/12

The Online Retail Experience: Ecommerce Best Practices

Retail Experience in the News - 5/4/12

Happiness and Customer Experience: Interview with Bernd Schmitt

Retail Experience in the News - 4/27/12

JetBlue Reinvents Airline Customer Experience

Retail Experience in the News - 4/20/12

Connecting With Customers: 4 Tips Based on Surfaces Highlights

Retail Experience in the News - 4/13/12

DSW: a Retail Experience for Shoe Lovers

Zappos' Online Retail Experience: Powered By Customers

Retail Experience in the News - 3/30/12

Evaluating Blogs: Social Flooring Index Reviews

Retail Experience in the News - 3/23/12

3 Customer Experience Tips So You Don't Abuse Your Customers

Retail Experience in the News - 3/16/12

Getting More Customers By Articulating Expectations: Sandy Smith

Retail Experience in the News - 3/9/12

Designing Customer Experience: IIDA's Cheryl Durst Talks Trends

Retail Experience in the News - 3/2/12

Best Business Marketing Blogs of 2012 Include Flooring The Consumer!

Retail Experience in the News - 2/24/12

Customer Loyalty and Satisfaction: 3 Lessons From Ace Hardware

Retail Experience in the News - 2/17/12

Get More Customers? Offer Opt-in Email, Text Messages

Retail Experience in the News: 2/10/12

What Goes Into a Thoughtful Retail Experience?

Retail Experience in the News - 2/3/12

Sustainability and Flooring Marketing: 'Green Should Feel Good'

Retail Experience in the News: 1/27/12

Using Senses For Connecting With Customers

Retail Experience in the News: 1/20/12

Two Small Business Marketing Ideas From Uniqlo

Retail Experience in the News: 1/13/12

How Not To Get More Business: 7 eMail Retail Experience Horrors!

Retail Experience in the News: 1/6/12

MegaBus Customer Service Experience: Communication Matters

Retail Experience in the News: 12/23/11

Connecting With Customers: Holiday 2011 Observations

Retail Experience in the News: 12/16/11

Social Media Examples: Car Dealers

Retail Experience in the News: 12/9/11

Connecting with Customers: Maximize Waiting Time

Retail Experience in the News: 12/2/11

Retail Experience Evolution: In-Store and Online

Marketing To Women, The Retail Experience, Manny Llerena and Flooring

Retail Experience in the News: 11/18/11

Customers Want Solutions From The Retail Experience

Retail Experience in the News: 11/11/11

Hospitality, Trust and the Retail Experience

Wow Your Customers, Starting with The Zappos Retail Experience

Retail Experience in the News: 10/28/11

Bathroom Blogfest 2011 Has Begun!

Disney Times Square Retail Experience Reflects Modern Brand